Shipping and Returns
Shipping
LibbyKat offers flat rate shipping within the US, $10 for Standard shipping (5-7 business days) and $15 for Priority Shipping (2-3 business days).
We also ship to Canada for a flat fee of $15.
Please allow 2-3 business days for your order to ship for Flat Rate shipping.
Return Policy
LibbyKat items must be returned in the same condition as the customer received it. Return shipping is the responsibility of the customer unless the product is defective or damaged. All returns should include proof of purchase (ie packing slip, order confirmation email, or order number). Our return shipping address is:
LibbyKat, 615 Conestoga Road, Villanova, PA 19085
We offer a full refund via the original payment method if returned within 14 days of the purchase date. Items may be returned up to 30 days from the date of purchase and would be eligible for a store credit. After 30 days, returns will not be accepted. Trunk show purchases are eligible for store credit only.
If you feel you have received a defective or damaged item, please contact info@libbykat.com
Please note:
- Customized and Special Order items cannot be returned and are final sale
- Any product labeled final sale is as stated
- The original shipping and handling charges are not refundable
- Gift recipients are entitled to a store credit only